Cookies policy

1. General Information

On the www.novicap.com website we use our own and third-party cookies to improve our services, personalise the website, facilitate browsing by our Users, provide information on our services according to the request made by Users, and measure and compile statistics on the use of our services.

Below we provide our Users with general information about what cookies are, what types of cookies exist, who is responsible for the data collected through cookies and how to delete them.

2. What are cookies?

Cookies are files, text or image archives that are stored or executed in the User’s browser to record the activity of their browser when the User accesses an online service through websites such as Novicap.

Cookies allow, among other things, store and retrieve information about the User, their browser, their devices and User activity in the service to which it connects.

Additionally, cookies are associated with a code that identifies the device or browser used on each visit to the web, so they do not provide references that allow other personal data of the User.

3. What types of cookies exist?

Users browsing the Site may encounter cookies installed directly from a domain, or cookies installed from domains or equipment managed by third parties in accordance with the information detailed in the following section:

According to their purpose

Below are the categories of cookies that may be installed on the User’s device according to their purpose and taking into consideration that, according to the information in the table on each cookie in particular, such cookies may be installed by the owner of the Site or by third parties:

• Technical cookies. These cookies allow the User to browse the Site and use the different options or services that exist on it, including those used to enable the management and operation of the Site and to enable its functions and services. These cookies will be used, for example, to control traffic and data communication, identify the session, access restricted areas, remember the elements that make up an order, carry out the purchase process of an order, manage payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purpose of invoicing software licenses with which the Site operates, use security elements during browsing, store content for the broadcasting of videos or sound, enable dynamic content (for example, animated loading of text or images) or share content via social media.

Also belonging to this category, due to their technical nature and provided that they are not used for other non-exempt purposes, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of the design or “layout” of the service offered to the User, have been included in the Site, application or platform based on criteria such as the content edited, without collecting information from Users for other purposes, such as personalizing this advertising content or other content.

• Preference or personalisation cookies. These cookies allow information to be remembered so that the User can access the service with certain characteristics that may differentiate their experience from other Users’, such as, for example, the language, the number of results to be displayed when the User makes a search, the appearance or content of the service depending on the type of browser through which the User accesses the service or the region from which the User accesses the service, etc.

However, if it is the User himself who chooses these characteristics (for example, if he selects the language of a website by clicking on the icon of the flag of the related country), and only for this purpose, it will be considered as a service expressly requested by the User and he will not be asked to consent to the installation. These cookies also make it possible to personalise the appearance or content of the service according to the type of browser or your access to and browsing of the website.

• Analysis or measurement cookies: These are cookies that, processed by Novicap or third parties, allow the monitoring and analysis of the behaviour and number of Users of the Site, including the quantification of the impact of advertisements. The information collected through this type of cookies is used in the statistical measurement of the Site’s activity (such as, for example, knowing which pages are the most or least visited or how visitors browse the site), in order to make improvements based on the analysis of browsing and data on the way Users use the service. We also use these cookies for analytical modelling, in accordance with our Data Protection Disclosures.
• Behavioural advertising cookies: These are those that, processed by Novicap or third parties, store information on the model and operating system of the terminal equipment (for example, a computer, mobile phone or tablet from which the User connects to the Site), and the behaviour of the Users obtained through the continuous observation of their browsing habits on the Internet, which allows a specific profile to be developed in order to display advertising based on this. However, the decision to display targeted advertising based on the development of such profiles in no case involves the adoption of automated individual decisions with legal effects for the User, or that significantly affect him/her in a similar way, by Novicap. Similar technologies may also be used for this purpose, such as pixels, which complement the information obtained by certain cookies of this type.

Refusal to use behavioural advertising cookies will prevent Novicap from collecting information about the User’s browsing habits and displaying personalised advertising of interest to the User based on that information.

• User identifier sharing cookies: These cookies allow us to share the User’s unique identifier with our analytical and advertising cookie partners so that they can interact with the User in accordance with their cookie policies and in the event that the User has consented to the installation of their cookies.

Depending on the entity managing them

• First-party cookies: are those sent to the User’s terminal equipment from a computer or domain managed by the owner of the Site and from which the service requested by the User is provided.
• Third-party cookies: those sent to the User’s terminal equipment from a computer or domain that is not managed by the owner of the Site, but by another entity that processes the data obtained through the cookies.

According to the period of time they remain active

• Session cookies: these are designed to collect and store data while the User accesses a Site. These cookies are not stored in the User’s terminal when the session expires or when the browser is closed.
• Persistent cookies: these are cookies in which the data remains stored in the User’s terminal when the User leaves the Site and can be accessed and processed for a period defined by the party in charge of the cookie, which can range from a few minutes to several years.

4. What type of cookies do we use?

4.1. Manage your consent settings

5. Who is in charge of the use of cookies on the Novicap website?

The responsible for this service is Novicap Spain S.L. with registered office at Avenida de Diagonal 618, 7ºF in Barcelona.

The email address of Novicap’s Data Protection Delegate is: [email protected] 

6. How to disable or delete Cookies?

The User may revoke or adjust consent to the use of Cookies at any time. When accessing the service for the first time, the User will see a cookie notice informing him/her of the way in which he/she can give or refuse consent.

Cookies on the User’s computer will only be used if the User has given express consent through the access banner and the configuration enabled through the Configuration Panel.

In case the User has given his/her consent, he/she may at any time disable or delete the aforementioned cookies through the configuration of the browser options used on his/her device.

However, Users should bear in mind that if they reject or delete cookies, we will not be able to maintain their preferences and some features will not be operative, so we will not be able to offer personalised services and each time they use the service, they will appear as a new User who will be asked to authorise the use of cookies.

Users may, at any time, allow, delete or block cookies, as well as delete all their browsing data from the browser or device they have installed. Below, we offer links where the User will find information on how to deactivate cookies in the main browsers:

• Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Microsoft Edge

7. Which are the user’s rights?

Users may exercise their rights of access, rectification, opposition, limitation, portability and deletion against Novicap or consult any doubt or question related to the processing of their personal data, by sending an e-mail to [email protected] requesting the exercise of these rights and, in accordance with the provisions of our Data Protection Policy and Privacy Policy.

8. Use of Cookies and protection of the User’s personal data

Most cookies collect anonymous information, which does not allow the User’s identity to be obtained, although some of the codes included are used to identify or individualise the browser of the device used, and personal data protection regulations may apply. Therefore, we inform you that the information obtained through cookies will be processed for the purposes indicated in this cookies policy.

This occurs in certain circumstances, when the User visits the website, the use of cookies implies the processing of personal data, for example, when the User is identified by name or e-mail address that allows him/her to be identified, another example would be the forms found on the website for Users to provide essential and basic data to request information about our services. In these cases, Users identify themselves or provide certain data that allow the browsing of some Users to be differentiated from others, through an IP address or when unique identifiers are used among Users that allow them to be distinguished and tracked individually.

9. How do we obtain user’s data?

The data is obtained directly from the User through the information provided when browsing the website, through the use of Cookies through the acceptance and express consent of the User when entering the website.

To learn more about the treatment of personal data, please consult our Data Protection Policy.

Likewise, this information will also be processed by those companies that provide cookies for the purpose indicated in their respective privacy policies.

If the User considers that his/her right to the protection of personal data has been violated. The User may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

10. How long will we keep the data?

When we process your data for the performance of a contract or service, we will retain your data for up to ten years from the end of the contractual relationship with the User.

The personal data collected will be kept for the required time to execute the purposes for which they were collected and for the duration of the contractual relationship with the User or as long as they are necessary for the purpose for which they were collected, as set out in our Privacy Policy.

11. To whom will we disclose the data?

Service providers. Novicap relies on the collaboration of some third party service providers who have access to the personal data of Users and who process the aforementioned data, in their capacity as processors, on behalf and for the account of Novicap as a consequence of their provision of services. For example, among others, Google Ireland Limited (hereinafter “Google”).

Novicap follows strict criteria for the selection of service providers in order to comply with its data protection obligations and undertakes to enter into a data processing contract with them, imposing on them, inter alia, the following obligations: to implement appropriate technical and organisational measures; to process personal data for the agreed purposes and only in accordance with Novicap’s documented instructions; and to delete or return the data to Novicap upon termination of the provision of the services.

Among the services that Novicap contracts with third-party providers may be the measurement of audiences or advertisements, analytical services, advertising, etc.

12. Will the data be transferred to third countries?

If the User consents the use of cookies, they should be aware that cookies will be installed, among others, whose services are provided by providers such as Google. The installation of these cookies may involve the providers carrying out international data transfers to the United States, which could involve, in very isolated and specific cases, access to the User’s data by the authorities of this country in the development of investigative work and national security.

However, Novicap will only transfer data to third countries if there is an adequacy decision that determines that it is a country with a comparable level of protection to that of the European Union, or failing that, by applying appropriate safeguards in accordance with data protection regulations, such as the signing of Standard Contractual Clauses or Binding Corporate Rules.

13. Changes to the Cookie Policy

The Cookies Policy may be modified when required by applicable legislation in force or when there is any modification and/or variation in the Cookies used.